Backup & Recovery
A backup is only useful when the right information can be restored. We help you identify critical data, plan protection, and validate the recovery process.
Plan for the day you need your data back
Accidental deletion, equipment failure, and a security incident can create very different recovery challenges. Restoring one document is not the same as bringing an accounting system or an entire office back into operation. A useful recovery plan begins with understanding which information matters most and how the business would work without it.
Phoenix helps connect backup decisions to those operational priorities. We discuss what needs protection, how much recent work could be lost, and which systems should be restored first. Testing and documentation within the agreed service scope help turn a backup purchase into a more useful recovery process, with clearer expectations about what happens when something goes wrong.
Support that makes a difference.
- Identify business-critical systems and data
- Plan backup retention and offsite protection
- Test restoration within the agreed scope
- Document recovery priorities and dependencies
Know what’s included
Recovery time, recovery points, retention, cloud application coverage, and any failover capabilities are defined for your environment. Backups and disaster recovery are not interchangeable.
How we start
We identify critical applications, data locations, and dependencies before recommending coverage. We also discuss retention and restoration requirements, including cloud services where applicable. The resulting scope should explain what is protected, how recovery is checked, and which business continuity needs require additional planning.
Compare engagement options ↗Are Microsoft 365 or Google Workspace files automatically covered?
Do not assume they are. Review exactly which services, accounts, and data types are covered by your backup agreement.